Trouble on the high seas? Most things are covered below. If not, write to us and a real person will get back to you.
Joining the iPhone and iPad beta
Sign up on the home page and confirm your email. We send TestFlight invites by hand, so it can take a day or two. Install Apple's free TestFlight app, then open the invite email on your iPhone or iPad. To send feedback from inside the beta, take a screenshot while playing and tap Share Beta Feedback.
Playing a friend online
Open Challenge Mode, choose Online, then Create Room and share the six-character room code, or the link the game makes for you. Your friend types the code into the Room code box on the same screen and taps Join (Join a Room), or just taps your link. Quick Match pairs you with another captain who picked the same rules and board. Both of you need an internet connection.
A challenge link did not open the game
Make sure Scallywag Seas is installed, then tap the link again. If it still opens in the browser, tap Open Scallywag Seas on the page, or type the room code yourself into the Room code box in Challenge Mode > Online and tap Join. Room codes stay open for about 10 minutes, so ask your friend for a fresh one if it has expired.
Nearby will not connect
Both devices need Scallywag Seas open on the Nearby screen in Challenge Mode, with Wi-Fi and Bluetooth switched on (they do not have to be on the same network). Allow the game to find devices on your local network if your iPhone asks.
I am stuck on a mission
Try a different loadout of special items in the mission preview, and read our guide to search strategies: hunting on a checkerboard and finishing every damaged ship before searching again makes a big difference. You can also turn down the difficulty in Settings.
My progress is missing
Progress is saved on your device, so it does not move to a new device or survive deleting the app. Keep your device backed up (iCloud or computer backups include it).
Launch news and unsubscribing
Every email from us has an unsubscribe link at the bottom, or use the unsubscribe page.
Contact us
Email support@jdmdesign.com. Tell us your device, the version of the game (Settings shows it) and what happened, and a screenshot helps a lot.